Terms & Conditions

1. Purchases are based on FIRST COME FIRST SERVE BASIS. Priority will be given to those who are able to make payment first/earlier, especially so in the event of availability of only ONE piece/unit.

2. Prices shown does not include shipping and handling fee, unless stated otherwise.

3. To purchase an item, please email us at msswanz@gmail.com using this form:

Contact #:
Item Style / Code No :
Item Name:

Your order will be cancelled & items will be released for sale again if payment is not made WITHIN 48 HOURS/2 DAYS of order form sent.

*Wait for our confirmation reply of pricing / item availability / bank account details. DO NOT make any payment before receiving our confirmation.

4. We accept payment through:
    - Cash Deposit/bank-transfer via MAYBANK
      - Cash deposited via ATM machine
      (*please provide us a copy of the cash deposit slip to facilitate us in
      tracking your payment)
      - Cash transfer via Internet banking
        (*please provide us the Internet-banking transaction details to facilitate
        us in tracking your payment details)

     - Credit Card (ful payment only) via paypal subject to 4% transaction fees

5. We accept payment in installments 2X for purchase less than RM1000k and upto 3X for purchase above RM1000. Please take note that there will be no refunds if you cancel your order.

6. Only SERIOUS BUYERS please! If you are not sure about purchasing, please do not place an order. Be very sure before enquiring/confirming your purchase.

7. ALL SALES ARE FINAL. Goods sold are not returnable. Consider the items you wish to purchase CAREFULLY. Once an Order Form/deposit/payment of any kind has been made, there can be NO CHANGES/NO REFUNDS/NO CANCELLATION to your order. Should you cancel your order, your payment will be forfeited.

8. ALL items are in-hand stock and 100% AUTHENTIC & BRAND NEW with price tag unless stated otherwise. We DO NOT sell/support Fake goods, Imitation, Counterfeit or Designer Inspired Items.

9. Please take note that most of the items are sourced from the Outlets in the USA. Therefore, the bags may have been handled many times & may not be 100% perfect. If you are looking for a 100% perfect bag, please do shop at Coach Boutiques.

10. As a result of photography and different computer monitor settings, colors of actual items vs pictures taken may differ. Please seek clarification if you are unsure.

11. We use Pos Laju for delivery of our items. We will try our best to deliver your item as soon as payment have been made. However, please allow 2-5 days for shipping in the event of any unforseen circumstances. We will not be responsible for any damages or losses during shipping. You will be given a PosLaju tracking number to track your package delivery date.

Last but not least thank you for your support and happy shopping!